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| CeramTex USA : Privacy Policy
CeramTex USA knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting any of the sites offered by CeramTex USA, you are accepting the practices described in this Privacy Notice. For question on the Privacy Notice please contact us. This privacy statement discloses what information we gather and how we use it.
Information You Give Us:We receive and store any information you enter from our Web site or give us in other ways. We use the information you provide for such purposes as responding to your requests, providing services (e.g., ceramic quotes, answering questions, providing products and services etc;), and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use cookies, and we obtain certain types of information when your Web browser accesses our sites. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform, the full Uniform Resource Locators (URL) click stream to, through, and from our Web site, including date and time. We use IP addresses to analyze trends, administer the site, track movement, and for gathering broad demographic information for aggregate use in both service and administration.
Summary : Personal Information/Orders - Simply put, we use your information to serve you better. CeramTex USA is committed to quality customer service. To process your order we require your name, billing address, phone number, email address (so that we may send you your order confirmation), shipping address. We use this information to process your quotes, requests, and orders and, if any questions should arise, to contact you about your order. In general, we will contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone. All of this information is kept confidential. We never sell or exchange personal information about our customers with third parties.
Credit Card and Bank Account Information is safe and secure when paying with PayPal - With the industry's most-advanced encryption, fraud prevention, PayPal is dedicated to keeping your account safe and secure. PayPal is committed to utilizing the best commercially available technology and procedures to protect the security of your online transactions. PayPal automatically encrypts your confidential information in transit from your computer using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or login to the PayPal site, the server checks that you're using an approved browser -- one that uses SSL 3.0 or higher. Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. The servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
Cookies - To optimize your shopping experience we use a common Web browser feature called a cookie. Cookies are small files that your Web browser places on your computer's hard drive. Some of them expire after a set period of time. Others expire as soon as you close your browser. Cookies help us keep track of items you order.
Privacy Policy Changes - Our privacy policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. We reserve the right to change and update the privacy policy and these changes will be posted on our Web site. If we make a change to how we collect, store or share personally identifiable information we will update the Web site privacy policy accordingly. We encourage you to visit this page from time to time to ensure you are aware of any changes we may have made.
External Links We may include links to other sites. If you decide to follow those links we ask that you would evaluate each of them individually. We are not responsible for the privacy policies and/or content of any third party sites.
Questions - Any questions regarding our policy should be directed by general contact or by phone to
1.770.974.1207.
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